One of the great feature that Android 6.0 (Marshmallow) brought to the table was “Now on Tap” which shows you relevant information depending on the content that is showing on the screen at that very moment. Though so said that they do not use it much but personally I found it extremely helpful in many occasion and every time it worked like a charm. Now the problem I faced after getting my brand new Nexus 6P was to enable Now on Tap. The reason behind it was that I use Google Apps for Work account as primary account on my android device. I know that I’m not the only person who do this and in fact I’ve personally known many people who use their Google Apps for Work (legacy) accounts for their personal email account because it’s always better and professional to have an email like email@example.com than having an email like firstname.lastname@example.org.
The problem that I faced after getting my Nexus 6P was every time I go to Google Now > Settings > Now Cards and try to enable Now on Tap, it brings a popup with a “Get Started” button. But every time I click on Get Started, the Now on Tap gets disabled automatically and there was nothing I could do about it at that point. Please note that my normal Google Now was working fine though, the only problem that I had is to enable Now on Tap. I’ve also contacted Google Apps for Work support, but they didn’t have any idea about it, so I dig about it myself and at last I make it work just the way it used to.
In this article I’m going to share the various settings that you need to enable within your Google Apps for Work to get the benefits of Google Now as well as Now on Tap. But before I dig into settings, I must say that this configuration will work on all Google Apps for Work (both paid or legacy), Google Apps for Education and Google Apps for Government accounts. So, even if you are a Google Apps legacy account holder, you can still avail the goodness of Now on Tap.
Before we dig into the specific Google Apps for Work settings, you must have to make sure that you and your Google Apps account follow all the criteria given below. So, read it carefully before proceeding further.
- Make sure you have the Super Admin login of Google Apps for Work dashboard
- Make sure you know how to login into Google Apps admin dashboard
- Make sure your android device is v6.0 or above
- Make sure you have an active internet connection on your android device
The Settings for Now on Tap
There are actually quite a few settings that we need to enable to make sure Google Now on Tap works perfectly with our Google Apps for Work account set as primary account on the android device. So, we start with the beginning.
Enabling Google Now
Initially Google Now feature is deactivated for Google Apps for Work users unless any Super Admin enable the feature from admin dashboard. So, first we are going to check if Google Now is enabled on your Google Apps account or not. If it is not enable, then we are going to enable it. So, lets gets started.
- Login to your Google Apps for Work Admin Dashboard
- Click on Device Management option
- From the left side menu click on Mobile
- On the next page of Mobile Management click on Device Management Settings
- Scroll down till you see a section named Android Settings
- Make sure Enable Google Now is Checked
- Now click on Save and go back to dashboard home
If you didn’t understand the things that I mentioned above, don’t worry. It’s pretty easy to get lost within the thousand different kind of settings inside Google Apps admin dashboard. So, have a look at this small screenshot video below to see the settings on action 🙂
Please note that if you are a Google Apps legacy user, you may not see the above settings in your Google Apps admin as for Google Apps legacy account Google Now is by default activated. You just have to enable Now on Tap by following the method below.
Enabling Google Now on Tap
Unfortunately, there is no button inside Google Apps admin panel saying enable Now on Tap. In fact, the settings that we are going to change now, anyone can barely have guessed that this relates to Now on Tap. I know it sounds crazy, but it truly is. So, lets gets started.
- Login to your Google Apps for Work Admin Dashboard
- Click on Apps icon
- Click on Additional Google Services box
- Close the Filter: Top Featured Service by clicking the Close button at top
- Now scroll down the list of Google Apps and look for an app name Web History
- Click on three dot beside Web History and click On for Everyone
- Now restart your android device and try to enable Now on Tap from Google Now > Settings > Now Cards. It will work fine now.
Again if you didn’t quite understand the above procedure list properly, here is a small screenshot video showing every single steps that I’ve mentioned above.
If you are also using Google Apps for Work account as the primary account of your android marshmallow device and constantly getting frustrated to see that Now on Tap is not working, now you can fix that just with a few setting changes. This is also very important if you are an organization or school or colleges, as employees or student might use their company address on their company android device, so if you are an IT admin or a school, college or organization, you must check whether Google Now and Now on Tap is activated for your Google Apps users or not.
So, did you faced this issue on your device too? Is there any other alternate approach you have taken to fix this Now on Tap issue? I’d be really happy to know your thoughts on this. Let me know your thoughts about Google Apps, Now on Tap, Android Marshmallow or anything else you want at the comment section below and we can carry on the conversation there.
You can also connect with me via twitter @iSaumya. If you like this post, please don’t forget to share it with others who might enjoy reading it. Also if you have any other ideas or request about future posts, you can let me know in the comment section below or via twitter.